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This testimonial is one of immense gratitude and high praise for
Doctor Roger Welch and his entire team at the Vision Centre Southport.
Around 20 years ago I arrived on the Gold Coast after
migrating from Sydney and I arrived with a terrible eye infection caused from extended wear contact
lenses. I had been referred to Doctor Welch by The Sydney Eye Hospital who assured me that he was
the ‘best’ on the Coast. Well all I can say is Sydney Eye Hospital certainly got it
right!
The twenty years have passed and I found myself needing an
eye specialist again with a family history of glaucoma and cataracts, I decided to return to the
‘best’ on the Coast and found through my experience of late that the ‘best’ got better! My
experience with the Vision Centre and Doctor Welch over the past 2 months have been amazing and the
results are nothing but superior. This can be fully accredited to a Doctor and a team who are truly
passionate, professional and extremely dedicated to obtaining the best outcome for an individual
patient.
I simply went for a check-up based on my families genetics
and had pre-empted enquiring about correction laser surgery as I had worn contact lenses and
glasses for 37 years. My initial consultation was extremely thorough and no stone was left unturned
to ensure that any conditions of the eye were not missed or undetected. It was discovered that I
not only had cataracts on each eye but also a tear in the retina on one eye. I was fairly horrified
at the age of 57 that my eyes were in this state but was very quickly put at ease that things could
be done to rectify these conditions.
Doctor Welch acted fast and moved his extremely busy
schedule to slot me in for firstly laser repair to the tear and in fact this was all actioned
within 5 days of diagnosis thus alleviating my fears, concerns and anxiety. Soon after the laser
work healed I had cataract surgery where I had them removed and at the same time lenses inserted
into my eyes to correct my vision. The incredible result after having had deteriorating vision for
37 years is I now have 20 20 vision! I can read the newspaper, work on a computer for an 8 hour
day, see the clock and the TV and drive my car ALL without glasses! The thing that stands out most
to me was that Doctor Welch always stated he could not guarantee any specific result but vowed to
do his best with the situation at hand and he continued to explain and inform giving me immense
confidence during the process, something we all need when facing issues with our very important
eyes.
The entire experience from the greeting at the front desk,
right through to tests with technicians, consultations with Doctor Welch and the experience in the
wonderful Day Surgery Centre has been one of true professionalism where the patient’s needs are
treated as paramount. It is fair to say that I am one happy
customer and will always recommend this team of experts based on my personal and successful
experience. In closing, thankyou Doctor Welch and team and congratulations on the operation of
running a highly professional establishment.
Kerrie Brown
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